Refund and Returns Policy

Any unopened, unused items sold on PrepperCabana.com can be returned within 30 days for a full refund. To qualify for a full refund:

30 days or fewer must have passed since the original purchase
The customer must be able to show a receipt or proof of purchase
Items must be shipped back in their original packaging and condition
Customer must pay for costs of shipping (not refundable). Shipping costs may be deducted from return credit.
Lion Energy Products will incur a 15% Restocking Fee

Please contact us for shipping address
All returns are processed and issued by PrepperCabana.com Do not ship returned items to the product manufacturer unless instructed to do so.

Please direct all questions about returns to 1-855-931-2777 or customerservice@preppercabana.com. We are eager to help!

Customer service office hours are Mon – Friday 9 am – 5 pm MDT

After Hours? Email Us! customerservice@preppercabana.com